The customer network

Under Network on the router page. Most operators change one thing here and never come back.

Pick a size

Large venue or Small shop. That is the whole decision for nearly everybody.

• Large venue has room for tens of thousands of devices. Right for a market, a hotel, a campus, or anywhere people come and go all day.
• Small shop has room for a couple of hundred.

The bar under the buttons tells you how many devices can be connected at once with your current setting, in plain numbers.

Choose Large venue unless you have a specific reason not to. Phones that connect, leave and come back use up addresses faster than you would expect, and a small network that runs out looks exactly like the WiFi being broken.

Login page address

What customers see in their browser bar when the login page opens. wifi.login by default.

Change it to something that reads like you: kariakoo.wifi, safari.login. It is not a real internet domain and you do not buy it; it only exists on your own network.

If you change it, Click updates everything that depends on it automatically. Nothing else needs touching.

The addresses underneath

Behind Set the addresses myself there are three fields: the router's address for customers, the customer network, and the range of addresses handed out.

Picking a size above fills all three in for you. The only reason to open this section is if you already run other equipment on the 10.20.x addresses at this site and need to move the customer network out of the way.

If that sentence does not describe you, leave them alone.

Saving

Save & send to router. The router applies it on its next check-in, about a minute.

Customers already online keep their addresses until their device next asks for one, so nobody is dropped at the moment you save.

What this does not affect

Changing the customer network does not change your packages, your prices, your login page design, or anything about your customers' accounts. It is only the addressing underneath.